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bullstron TAC

Terms and Conditions

Safety of Funds

Ensuring the Security of Client Funds

At Bullstron, we prioritize the security of our clients' funds. As a regulated financial service provider, we strictly adhere to compliance measures to ensure that all deposits remain secure. Our transparent operations and adherence to industry regulations allow our clients to trade with confidence, knowing that their funds are protected at all times.

Regulation by MFSA

Bullstron Ltd. operates under the oversight of the Malta Financial Services Authority (MFSA), a highly reputable financial regulatory body in Europe. As a licensed Forex brokerage, we comply with strict financial and accounting standards, maintaining full transparency and accountability. Regular audits reinforce our commitment to responsible financial management.

Client Fund Segregation

To ensure the safety of client deposits, Bullstron Ltd. keeps all customer funds in segregated bank accounts, separate from company funds. This practice is in full compliance with MFSA regulations, guaranteeing that client funds are used solely for trading purposes. Additionally, our financial operations are reviewed by independent auditors, such as PwC (PricewaterhouseCoopers), ensuring that we uphold the highest financial standards.

Partnerships with Leading Banks

We collaborate with Tier 1 investment-grade European and international banks with top ratings from Moody’s, Fitch, and S&P. Our banking partners include Barclays, CitiFX Pro, UBS, and Deutsche Bank, ensuring a robust financial infrastructure and deep liquidity for seamless trading operations.

Negative Balance Protection

Our advanced risk management system protects clients from excessive losses. Bullstron Ltd. employs cutting-edge monitoring tools that automatically track transactions and enforce protective measures. This ensures that client balances remain positive and that potential losses never exceed the initial investment.

The use of regulatory authority logos does not imply direct endorsement or approval of our services by such institutions.

Terms & Conditions

Legal Notice: The English version of this agreement is the official governing document. In the event of discrepancies between translated versions, the English version will take precedence.

This Client Agreement, along with all accompanying documents, outlines the terms of service between Bullstron Ltd. and its clients. We encourage you to read it carefully and contact us if you have any questions.

1. Interpretation

Definitions

  • Applicable Regulations: Encompasses all Bullstron Ltd. rules, financial regulations, and relevant laws governing our operations.
  • Associate: Any affiliated entity, representative, or business partner connected to Bullstron Ltd.
  • Base Currency: The default currency for transactions is USD (United States Dollar).
  • Business Day: A working day, excluding weekends and public holidays, when banks operate in Malta.
  • Client Money Rules: Regulatory standards set by MFSA regarding the safeguarding of client funds.
  • Contract for Differences (CFD): A financial instrument as outlined in the Investment Services Act.
  • Electronic Services: Any online platform, trading system, or digital service provided by Bullstron Ltd.
  • Event of Default: A situation defined in Clause 14, which includes breaches of contract or regulatory violations.
  • Execution: The process of carrying out client orders via the company’s trading platform.
  • OTC (Over-the-Counter): Transactions conducted outside of an exchange.
  • System: All hardware, software, and network infrastructure used to facilitate electronic trading.
  • Transaction: Any trade or financial contract entered into under this agreement.

2. Introduction

  1. Scope of This Agreement

    This Agreement defines the legal framework under which we provide financial services. It applies to all transactions conducted under this Agreement.

  2. Commencement

    This Agreement supersedes any previous agreements on the same subject. It takes effect when you accept it via our website and applies to all transactions from that point onward.

3. General

  1. Information About Us

    Bullstron Ltd. is authorized and regulated by the Malta Financial Services Authority (MFSA). Our registered office is located at 7 High St, Budleigh Salterton, Devon, United Kingdom.

  2. Language

    All official communications, including this Agreement, will be in English. Where possible, we will also provide translations for convenience.

  3. Communication With Us

    You may contact us via email, telephone, or written correspondence. In case of any conflict between this Agreement and our website, the terms of this Agreement shall prevail.

  4. Capacity

    We act as a principal in transactions, not as an agent. You are entering this Agreement as an individual and not on behalf of another entity unless explicitly agreed.

4. Regulation

  1. Subject to Applicable Regulations

    • All transactions must comply with applicable financial regulations.
    • We may take necessary actions to ensure regulatory compliance.
    • Our obligations under these regulations override any conflicting terms in this Agreement.

  2. Action by Regulatory Body

    If a regulatory body takes action affecting your transactions, we may adjust trading conditions accordingly. You agree to cooperate with us in such cases.

5. Costs, Payments, Charges, and Commissions

  1. Charges and Commissions

    You are required to pay applicable charges, fees, and commissions as per our agreement. Any changes to fees will be communicated to you in advance.

  2. Additional Costs

    Other fees or taxes may apply beyond those imposed by Bullstron Ltd..

6. Right to Cancel

You have the right to cancel this Agreement within 14 days from acceptance. To do so, submit a written notice to our office or email support@bullstron.com.

7. Non-Advised

We do not provide financial advice. All trading decisions are made at your discretion.

  1. EXECUTION-ONLY SERVICE

    We operate strictly on an execution-only basis and do not offer financial advice regarding specific transactions or their tax implications.

  2. INDEPENDENT JUDGMENT & SUITABILITY

    By initiating any transaction with us, you confirm that you have independently assessed and understood the risks involved. You acknowledge that you possess the necessary knowledge, market awareness, professional guidance, and experience to evaluate the benefits and potential risks of your transactions. You also confirm that you have read and accepted our Risk Disclosure Statement for Foreign Exchange and Derivatives (including CFDs) and the financial guidelines available on our website. We do not provide warranties regarding the suitability of our financial products and hold no fiduciary responsibility in our relationship with you.

  3. MARKET COMMENTARY & RESEARCH MATERIALS

    When we provide general trading insights, market analysis, or other financial information:

    • These insights are incidental to our services and are provided solely to assist you in making independent investment decisions. They do not constitute financial advice.
    • If any document contains restrictions on who can access or distribute it, you agree not to share it with unauthorized individuals.
    • We do not guarantee the accuracy, completeness, or tax implications of any provided information.
    • Information or research materials may be subject to internal use prior to distribution, and we do not ensure simultaneous receipt of such materials by all clients.

  4. Before sharing any research material, we may have acted upon it ourselves. We do not guarantee that you will receive such information at the same time as other clients, nor do we ensure uninterrupted access to it via various platforms. Please review our Conflicts of Interest Policy for details on how we maintain the objectivity of our research content.

8. CLIENT ACCOUNTS & INITIAL DEPOSITS

  1. REQUIRED DOCUMENTATION

    Before placing an order with Bullstron, you must review and accept this Agreement, including the Risk Disclosure Statement for Forex and Derivatives (including CFDs), and our Trading Policies and Procedures. Additionally, you must deposit a sufficient balance into your account and submit a completed Customer Registration Form, along with all required documentation. Once your registration is approved, you will receive an email confirmation. Bullstron reserves the right to request additional signed documents if necessary, including but not limited to this Agreement and the Risk Disclosure Statement.

  2. ACCOUNT CURRENCY OPTIONS

    You can open a trading account in USD, EUR, GBP, or any other currency offered by Bullstron. Your account balance will be calculated and reported in the selected base currency.

  3. ACCOUNT OPENING REQUIREMENTS

    The minimum initial deposit required to open an account is USD 500 or its equivalent in EUR or GBP.

    We may also accept a first-demand bank guarantee from an approved financial institution. Your account will be activated upon receipt and verification of your deposit and completion of the required due diligence process. Bullstron does not pay interest on account balances.

  4. JOINT ACCOUNTS

    For accounts jointly held by two or more individuals, the following additional conditions apply:

    • All joint account holders share full responsibility for any obligations arising from the joint trading account.
    • Each joint account holder is independently responsible for adhering to the terms of this Agreement.
    • In the event of a dispute between joint account holders, Bullstron may require written authorization from all parties before executing instructions.

  5. If you provide financial or personal information about another joint account holder during registration, you confirm that you have obtained their consent to do so.

    Any joint account holder may request account closure or the redirection of funds, unless specific circumstances require authorization from all holders.

    Each joint account holder has individual access to the funds they initially deposited. To withdraw these funds, a signed withdrawal form must be submitted. Upon approval, Bullstron will process the withdrawal in accordance with the terms stated in Clause 9, ensuring that the withdrawn amount is credited to the same bank account from which it was originally debited.

    For profit withdrawals, all joint account holders must submit a signed withdrawal request. Once approved, Bullstron will process the withdrawal and credit the designated bank account.

    For this Agreement to be valid and binding, all joint account holders must sign it. If one or more account holders wish to terminate this Agreement and close the joint account, written consent from all parties must be obtained as per Clause 17 of this Agreement.

9. TRADING POLICIES AND PROCEDURES

  1. PLACING OF INSTRUCTIONS

    You may give us instructions in electronic form through the bullstron Online Trading System or orally by telephone to the bullstron Trading Desk; unless we tell you that instructions can only be given in a particular way. If you give instructions by telephone, your conversation will be recorded. If any instructions are received by us by telephone, computer or other medium we may ask you to confirm such instructions in writing. We shall be authorized to follow instructions notwithstanding your failure to confirm them in writing. In this Agreement “instructions” and “orders” have the same meaning.

  2. TYPES OF ORDERS ACCEPTED

    Some of the types of Orders bullstron accepts include, but are not limited to:

    • Good till Cancelled (“GTC”) – An Order (other than a Market Order), that by its terms is effective until filled or cancelled by Customer. GTC Orders do not automatically cancel at the end of the Business Day on which they are placed.
    • Limit – An Order (other than a Market Order) to buy or sell the identified market at a specified price. A Limit Order to buy generally will be executed when the Ask Price equals or falls below the Bid Price that you specify in the Limit Order. A Limit Order to sell generally will be executed when the Bid Price equals or exceeds the Ask Price that you specify in the Limit Order.
    • Market – An Order to buy or sell the identified market at the current market price that bullstron provides either via the Online Trading System or over the telephone through one of the dealers. An Order to buy is executed at the current market Ask Price and an Order to sell is executed at the current market Bid Price.
    • One Cancels the Other (“OCO”) – An Order that is linked to another Order. If one of the Orders is executed, the other will be automatically cancelled.
    • Stop Loss – A Stop Loss Order is an instruction to buy or sell a market at a price which is worse than the opening price of an open position (or worse than the prevailing price when applying the Stop Loss Order to an already open position). It can be used to help protect against losses. Please note that because of market gapping, the best available price that may be achieved could be materially different to the price set on the Stop Loss Order and as such, Stop Loss Orders are not guaranteed to take effect at the price for which they are set.
    • Trailing Stop – A Trailing Stop is the same as a Stop Loss Order with the only difference being that, instead of setting a price at which the Order is activated, the Trailing Stop Order is activated at a fixed distance from the market price. For example, if Customer has purchased a long open position and the market Ask Price increases, the Trailing Stop price will also increase and will trail behind the market Ask Price at the fixed distance set by Customer. If the market Ask Price then decreases, the Trailing Stop price will remain fixed at its last position and if the market Ask Price reaches the Trailing Stop price, the Order will be executed. Please note that because of market gapping, the best available price that may be achieved could be materially different to the price set on the Trailing Stop Order and as such, Trailing Stop Orders are not guaranteed to take effect at the fixed distance for which they are set.

  3. Following submission of an Order, it is your sole responsibility to remain available for Order and Fill confirmations, and other communications regarding your Account until all open Orders are completed. Thereafter, you must monitor your Account frequently when you have Open Positions in the Account.

    Your Order shall be valid in accordance with the type and time of the given Order, as specified. If the time of validity or expiration date/time of the order is not specified, it shall be valid for an indefinite period.

    Kindly note that any specific instructions from you may prevent us from taking the steps that bullstron has designed and implemented in its execution policy as explained below to obtain the best possible result for the execution of your order/s in respect of the elements covered by your instructions.

  4. TERMS OF ACCEPTANCE FOR ORDERS

    It is your sole responsibility to clearly indicate the terms of an Order when entered, whether it is a Market Order, Limit Order, Stop Loss Order or any other type of Order, including the relevant price and lot size. You acknowledge and agree that, despite our best efforts, the price at which execution occurs may be materially different to the price specified in your Order. This may result from sudden price movements in the underlying assets that are beyond our control. bullstron shall have no liability for failure to execute Orders. bullstron shall have the right, but not the obligation, to reject any Order in whole or in part prior to execution, or to cancel any Order, where your Account contains Margin that is insufficient to support the entire Order or where such Order is illegal or otherwise improper.

  5. EXECUTION POLICY

    Please refer to our Best Execution Policy for full details of bullstron ’s order execution and allocation policies. Clients shall be notified by email of any material change to bullstron ’s order execution arrangements or execution policy.

  6. AUTHORITY

    We shall be entitled to act for you upon instructions given or purporting to be given by you or any person authorized on your behalf without further enquiry as to the genuineness, authority or identity of the person giving or purporting to give such instructions provided such instruction is accompanied by your correct Account number and password. If your Account is a joint account, you agree that we are authorized to act on the instructions of any one person in whose name the Account is held, without further inquiry. We shall have no responsibility for further inquiry into such apparent authority and no liability for the consequences of any actions taken or failed to be taken by us in reliance on any such instructions or on the apparent authority of any such persons.

  7. CANCELLATION/WITHDRAWAL OF INSTRUCTIONS

    Non-Market Orders may be cancelled via the bullstron Online Trading System but we can only cancel your instructions if you explicitly request so, provided that we have not acted up to the time of your request upon those instructions. Executed instructions may only be withdrawn or amended by you with our consent. bullstron shall have no liability for any claims, losses, damages, costs or expenses, including legal fees, arising directly or indirectly out of the failure of such Order to be cancelled.

  8. RIGHT NOT TO ACCEPT ORDERS

    Non-Market Orders may be cancelled via the bullstron Online Trading System but we can only cancel your instructions if you explicitly request so, provided that we have not acted up to the time of your request upon those instructions. Executed instructions may only be withdrawn or amended by you with our consent. bullstron shall have no liability for any claims, losses, damages, costs or expenses, including legal fees, arising directly or indirectly out of the failure of such Order to be cancelled.

  9. CONTROL OF ORDERS PRIOR TO EXECUTION

    We have the right (but not the obligation) to set limits and/or parameters to control your ability to place orders at our absolute discretion. Such limits and/or parameters may be amended, increased, decreased, removed or added to by us at our absolute discretion and may include (without limitation):

    • controls over maximum order amounts and maximum order sizes;
    • controls over our total exposure to you;
    • controls over prices at which orders may be submitted (to include (without limitation) controls over orders which are at a price which differs greatly from the market price at the time the order is submitted to the order book);
    • controls over the Electronic Services (to include (without limitation) any verification procedures to ensure that any particular order or orders has come from you);
    • or any other limits, parameters or controls which we may be required to implement in accordance with Applicable Regulations.

  10. EXECUTION OF ORDERS

    We shall use our reasonable endeavors to execute any order promptly, but in accepting your orders we do not represent or warrant that it will be possible to execute such order or that execution will be possible according to your instructions. If we encounter any material difficulty relevant to the proper carrying out of an order on your behalf we shall notify you promptly.

  11. CONFIRMATIONS

    At the end of each trading day, confirmations for all Transactions that we have executed on your behalf on that trading day will be available via your online Account on our Website in the Open Positions window and Deal Blotter in the dealing console, which is updated online as each Transaction is executed. Confirmation of execution and statements of your Account(s), in the absence of manifest error, shall be deemed correct, conclusive and binding upon you if not objected to immediately by email if Orders were placed through bullstron ’s Online Trading System or by telephone to the bullstron Trading Desk, within five Business Days of making such confirmations available to you via our Website or we notify you of an error in the confirmation within the same period.

    In cases where the prevailing market represents prices different from the prices posted by bullstron , bullstron will attempt, on a best efforts basis and in good faith, to execute Market Orders on or close to the prevailing market prices. This may or may not adversely affect Customer’s Realized and Unrealized Gains and Losses.

  12. CANCELLATION OF TRADES

    We have the right to reject an order or to cancel a trade if we have evidence on:

    • fraud/illegal actions that led to the transaction;
    • orders placed based on manipulated prices as a result of system errors or system malfunctions;
    • arbitrage trading on prices offered by our platforms as a result of systems errors;
    • and coordinated transactions by related parties in order to take advantage of systems errors and delays on systems updates.

  13. DISABLING AND CANCELLING DEPOSITS

    We have the right not to accept funds deposited by you and/or to cancel your deposits in the following circumstances:

    • If you fail to provide bullstron with any documents it requests from you either for client identification purposes or for any other reason;
    • If bullstron suspects or has concerns that the submitted documents may be false or fake;
    • If bullstron suspects you are involved in illegal or fraudulent activity;
    • If bullstron is informed that your credit or debit card (or any other payment method used) has been lost or stolen;
    • Where bullstron considers that there is a chargeback risk;
      and when you deposit $15.000 or more or if you make over 10 separate deposits to your trading Accounts and bullstron is unable to verify your credit or debit card details or is unable to verify any other payment method used.

  14. In case of cancelled deposits, and if there is not a confiscation of your funds by a supervisory authority on the grounds of money laundering suspicion or for any other legal infringement, your funds will be returned to your bank account.

  15. PERFORMANCE AND SETTLEMENT

    You will promptly deliver any instructions, money, or documents deliverable by you under a Transaction in accordance with that Transaction as modified by any instructions given by us.

  16. POSITION LIMITS

    We may require you to limit the number of open positions which you may have with us at any time and we may in our sole discretion close out any one or more Transactions in order to ensure that such position limits are maintained.

  17. TRAILING STOP FUNCTIONALITY IN CASE THAT MT5 TERMINAL IS CLOSED

    In the event that the MetaTrader5 or DXTrade client terminal is closed, Trailing Stop will not work. This happens as the Trailing Stop works on the client terminal side and in this respect, if the client terminal is closed, only Stop Loss that was placed by Trailing Stop before the closing of the terminal can trigger.

  18. WITHDRAWALS

    Without prejudice and subject to the terms of this Agreement, all Applicable Regulations and all conditions attaching to any relevant payments made to you under a bonus or rebate scheme operated by us, monies may be withdrawn by you from your Account on 24 hours written notice to us, provided that such monies are not being utilized for margin purposes or have otherwise become owing to us.

    Payments from your Account require a withdrawal request form signed by all required Account holders and submitted in writing to us. If you request a withdrawal of monies from your Account and we cannot comply with it without closing some part of your open positions, we will not comply with the request until you have closed sufficient positions to allow you to make the withdrawal. Withdrawals will only be made on request by you, by bank transfer to an account in your name or by bankers draft payable to you personally or such other method as we, in our absolute discretion, may determine.

  19. ACCOUNT CLOSING

    You may close your account at any time by sending a written request to bullstron . Subject to what is provided in the previous paragraph in regard to Withdrawals, funds will be transferred, in most cases, within 48 hours or receiving the request. Funds will be only transferred to a bank account in your name. No third party transfers will be made.

  20. SWAP FREE ACCOUNTS

    Any activity which is deemed as likely to cause bullstron or which has caused bullstron to suffer any unreasonable cost, expense, loss or prejudice, such as but not limited to a swap free account holder (“Islamic Account”) opening of positions and keeping such positions open for a prolonged period of time (resulting in bullstron incurring costs with its counter-parties or internally), may result in account closure or the customer being charged for such costs, expenses or loss, as the case may be. In such latter case, bullstron shall be entitled to deduct such amounts from the customer’s balance subject to prior notification.

  21. NEGATIVE BALANCE PROTECTION MECHANISM ON CFD TRADING ACCOUNTS

    In cases of market movements which result in a negative balance in a client’s CFD Trading Account, bullstron Limited will execute one of the following mechanisms:

    • It will adjust the account balance to zero, thereby ensuring that the Client will not have to fund any negative balance and/or lose more money beyond the amount that the Client had allocated initially for CFD trading;
    • It will open a new trading account with a zero balance and close off the old account, without the client having to fund any negative balance and/or lose more money beyond the amount that the Client had allocated initially for CFD trading;

  22. The negative balance protection outlined above is designed to counteract the occurrence of exceptional circumstances with the aim of providing client protection in case of extreme market events.

10. ELECTRONIC TRADING TERMS

  1. SCOPE

    These clauses apply to your use of any Electronic Services.

  2. ACCESS AND TRADING HOURS

    Once you have gone through the security procedures associated with an Electronic Service provided by us, you will get access to such service, unless agreed otherwise or stated on our Website. All references to bullstron ’s hours of trading are in Greenwich Mean Time (“GMT”) using 24-hour format. Our Electronic Services will normally be available continuously from 21:00 GMT Sunday until 21:00 GMT Friday (winter time), every week, excluding public holidays where the Forex market does not operate and cases where the market is closed due to illiquidity in the financial instruments. Please consult our Website for more details on operating times for each financial instrument. We reserve the right to suspend or modify the operating hours, on our own discretion, and on such event our Website will be updated without delay in order to inform you accordingly. In this respect, the operating hours as indicated on our Website and to which you have trading rights are the applicable.

    We may change our security procedures at any time and we will inform you of any new procedures that apply to you as soon as possible.

  3. ELECTRONIC ORDER ENTRY FOR MARKET ORDERS EQUALS ORDER EXECUTION

    To enter an online Order, you must access the Markets window, then click on “BUY/SELL” for the relevant market. A new window will appear in which you enter the price and lot size. The Order is filled shortly after you hit the OK button provided you have sufficient funds in your Account.

    Orders may fail for several reasons including changing dealer prices, insufficient margin, unspecified lot size or unanticipated technical difficulties.

  4. RESTRICTIONS ON SERVICES PROVIDED

    There may be restrictions on the number of Transactions that you can enter into on any one day and also in terms of the total value of those Transactions when using an Electronic Service. Please refer to our Website for details of the limits imposed upon Transactions carried out through our Electronic Services.

  5. ACCESS REQUIREMENTS

    You will be responsible for providing the System to enable you to use an Electronic Service.

  6. VIRUS DETECTION

    You will be responsible for the installation and proper use of any virus detection/scanning program we require from time to time.

  7. USE OF INFORMATION, DATA AND SOFTWARE

    In the event that you receive any data, information or software via an Electronic Service other than that which you are entitled to receive pursuant to this Agreement, you will immediately notify us and will not use, in any way whatsoever, such data, information or software.

  8. MAINTAINING STANDARDS

    When using an Electronic Service you must:

    • ensure that the System is maintained in good order and is suitable for use with such Electronic Service;
    • run such tests and provide such information to us as we shall reasonably consider necessary to establish that the System satisfies the requirements notified by us to you from time to time;
    • carry out virus checks on a regular basis;
    • inform us immediately of any unauthorized access to an Electronic Service or any unauthorized Transaction or instruction which you know of or suspect and, if within your control, cause such unauthorized use to cease;
      and not at any time leave the terminal from which you have accessed such Electronic Service or let anyone else use the terminal until you have logged off such Electronic Service.

  9. SYSTEM DEFECTS

    In the event you become aware of a material defect, malfunction or virus in the System or in an Electronic Service, you will immediately notify us of such defect, malfunction or virus and cease all use of such Electronic Service until you have received permission from us to resume use.

  10. INTELLECTUAL PROPERTY

    All rights in patents, copyrights, design rights, trademarks and any other intellectual property rights (whether registered or unregistered) relating to the Electronic Services remain vested in us or our licensors. You will not copy, interfere with, tamper with, alter, amend or modify the Electronic Services or any part or parts thereof unless expressly permitted by us in writing, reverse compile or disassemble the Electronic Services, nor purport to do any of the same or permit any of the same to be done, except in so far as such acts are expressly permitted by law. Any copies of the Electronic Services made in accordance with law are subject to the terms and conditions of this Agreement. You shall ensure that all the licensors trademarks and copyright and restricted rights notices are reproduced on these copies. You shall maintain an up-to-date written record of the number of copies of the Electronic Services made by you. If we so request, you shall as soon as reasonably practical, provide to us a statement of the number and whereabouts of copies of the Electronic Services.

  11. LIABILITY AND INDEMNITY

    Without prejudice to any other terms of this Agreement, relating to the limitation of liability and provision of indemnities, the following clauses shall apply to our Electronic Services.

    • SYSTEM ERRORS
      We shall have no liability to you for damage which you may suffer as a result of transmission errors, technical faults, malfunctions, illegal intervention in network equipment, network overloads, malicious blocking of access by third parties, internet malfunctions, interruptions or other deficiencies on the part of internet service providers. You acknowledge that access to Electronic Services may be limited or unavailable due to such system errors, and that we reserve the right upon notice to suspend access to Electronic Services for this reason.

    • DELAYS
      Neither we nor any third party software provider accepts any liability in respect of any delays, inaccuracies, errors or omissions in any data provided to you in connection with an Electronic Service.

      We do not accept any liability in respect of any delays, inaccuracies or errors in prices quoted to you if these delays, inaccuracies or errors are caused by third party service providers with which we may collaborate.

      We shall not be obliged to execute any instruction which has been identified that is based on errors caused by delays of the system to update prices provided by the system price feeder or the third party service providers. We do not accept any liability towards executed trades that have been based and have been the result of delays as described above.

    • VIRUSES FROM AN ELECTRONIC SERVICE
      We shall have no liability to you (whether in contract or in tort, including negligence) in the event that any viruses, worms, software bombs or similar items are introduced into the System via an Electronic Service or any software provided by us to you in order to enable you to use the Electronic Service, provided that we have taken reasonable steps to prevent any such introduction.

    • VIRUSES FROM YOUR SYSTEM
      You will ensure that no computer viruses, worms, software bombs, or similar items are introduced into our computer system or network and will indemnify us on demand for any loss that we suffer arising as a result of any such introduction.

    • UNAUTHORISED USE
      We shall not be liable for any loss, liability or cost whatsoever arising from any unauthorized use of the Electronic Service. You shall on demand indemnify, protect and hold us harmless from and against all losses, liabilities, judgments, suits, actions, proceedings, claims, damages and costs resulting from or arising out of any act or omission by any person using an Electronic Service by using your designated passwords, whether or not you authorized such use.

    • MARKETS
      We shall not be liable for any act taken by or on the instruction of an exchange, clearing house or regulatory body.

    • SUSPENSION OR PERMANENT WITHDRAWAL WITH NOTICE
      We may suspend or permanently withdraw an Electronic Service, by giving you 24 hours written notice.

    • IMMEDIATE SUSPENSION OR PERMANENT WITHDRAWAL
      We have the right, unilaterally and with immediate effect, to suspend or withdraw permanently your ability to use any Electronic Service, or any part thereof, without notice, where we consider it necessary or advisable to do so, for example due to your non-compliance with the Applicable Regulations, breach of any provisions of this Agreement, on the occurrence of an Event of Default, network problems, failure of power supply, for maintenance, or to protect you when there has been a breach of security. In addition, the use of an Electronic Service may be terminated automatically, upon the termination (for whatever reason) of: any license granted to us which relates to the Electronic Service; or this Agreement.

    • EFFECTS OF TERMINATION
      In the event of a termination of the use of an Electronic Service for any reason, upon request by us, you shall, at our option, return to us or destroy all hardware, software and documentation we have provided you in connection with such Electronic Service and any copies thereof.

11. CLIENT MONEY

We treat money received from you or held by us on your behalf in accordance with the requirements of the Client Money Rules.

  1. INTEREST

    You, the client, acknowledge and confirm that no interest will be received on the balance of your account.

  2. OVERSEAS BANKS, INTERMEDIATE BROKER, SETTLEMENT AGENT OR OTC COUNTERPARTY

    We may hold client money on your behalf outside the European Union. The legal and regulatory regime applying to any such bank or person will be different from the legal and regulatory regime in Malta and the European Union and in the event of the insolvency or any other analogous proceedings in relation to that bank or person, your money may be treated differently from the treatment which would apply if the money was held with a bank in an account in Malta and the European Union. We will not be liable for the insolvency, acts or omissions of any third party referred to in this clause.

  3. UNCLAIMED CLIENT MONEY

    You agree that we may cease to treat your money as client money if there has been no movement on your balance for six years. We shall write to you at your last known address informing you of our intention of no longer treating your balance as client money and giving you 28 days to make a claim.

  4. LIABILITY AND INDEMNITY

    You agree that we shall not be liable for any default of any counterparty, bank, custodian or other entity which holds money on your behalf or with or through whom transactions are conducted. You therefore take on the credit risk of the counterparty, bank, custodian or other entity. If the counterparty becomes insolvent, the counterparty may be unable to pay what it owes you on a CFD. In addition, you may not be able to recover any margin deposit which you placed with us and which we in turn place with the counterparty. We will of course do our best to help you recover any money which the counterparty owes you, but we are not personally liable to you for such amounts.

    bullstron will not be liable for loss suffered by you in connection to your funds held by us, unless such loss directly arises from our gross negligence, willful default or fraud.

12. MARGINING ARRANGEMENTS

  1. MARGIN REQUIREMENT

    The maximum leverage allowed for each instrument is determined when opening a new position, based on the Bullstron Trading Conditions table provided below.

  2. CONTINGENT LIABILITY

    When you engage in a transaction, be aware that, depending on its nature, you may need to make additional payments if the transaction is not completed, settled, or closed as expected. Instead of paying the full amount immediately, you may be required to provide variable margin payments. These payments fluctuate based on market conditions. We will monitor margin requirements regularly and notify you of any required adjustments.

  3. MARGIN CALL

    You agree to promptly provide margin payments as requested, ensuring adequate protection against potential losses or risks associated with current or future transactions under this agreement.

  4. WARNING CALL

    Bullstron's Trading Department issues a Warning Call when your account margin falls below the "Warning Threshold." However, no action will be taken unless the margin level reaches or drops below the "Last Threshold."

    Warning Threshold: Occurs when account equity equals the required "Used Margin."

    Last Threshold: Triggered when account equity falls to 20% of the "Used Margin."

    Used Margin: The amount of funds needed to maintain an open leveraged position.

  5. FAILURE TO MEET MARGIN CALL – POSITION CLOSURE

    If you do not meet a margin call and your margin level drops to or below the "Last Threshold," Bullstron reserves the right, at its sole discretion and without further notice, to immediately close any open positions.

  6. FORM OF MARGIN

    All margin payments must be made in a currency accepted by Bullstron. Payments must be submitted through wire transfer, credit card, e-wallet, or any other method specified by Bullstron.

    Cash margin deposits will be held as client funds in compliance with applicable Client Money Rules.

  7. SET-OFF ON DEFAULT

    In the event of default or termination of this agreement, we will balance any outstanding cash margin against your obligations, as reasonably valued by us. The net amount payable will include any liquidation amounts determined under Clause 15 (Netting).

  8. FURTHER ASSURANCE

    You agree to provide any necessary documents and take additional steps as required to secure and transfer legal ownership of the Secured Obligations.

  9. NEGATIVE PLEDGE

    You agree not to create, pledge, or assign any security interest over the cash margin provided to Bullstron, except for standard liens or pledges associated with clearing systems where these funds may be held.

  10. GENERAL PLEDGE OR LIEN

    In addition to any rights granted under this agreement or applicable regulations, Bullstron holds a general lien over all cash and assets maintained by us or our affiliates on your behalf until all Secured Obligations are fully satisfied.

13. REPRESENTATIONS, WARRANTIES AND COVENANTS

You confirm and guarantee to us that, from the date this Agreement takes effect and at the time of each Transaction:

If you are an individual, you are of legal age and have the full legal capacity to enter into this Agreement.

If you are representing an entity:

You are lawfully established and recognized as a valid legal entity under the relevant jurisdiction’s laws.

The execution and fulfillment of this Agreement, including all transactions and obligations, have been properly authorized by you. Any person acting on your behalf has the necessary authority to enter into this Agreement, conduct transactions, and perform obligations, with all relevant documentation disclosed to us.

You possess all necessary legal authority, approvals, licenses, and permissions to enter into and execute this Agreement and the associated transactions, as well as to grant the security interests specified within it.

All individuals authorized to act on your behalf in connection with this Agreement and transactions have been properly disclosed to us with relevant details and documentation.

This Agreement, along with each Transaction conducted under it, is legally binding and enforceable against you and does not violate any regulations, orders, contracts, or obligations that you are bound by.

There are no existing defaults or potential defaults (including circumstances that may lead to one) with respect to you or any credit support provider.

You act as the principal and sole beneficial owner (not as a trustee) in all transactions covered by this Agreement. If you maintain or intend to open multiple accounts with Bullstron, whether as an individual or as a beneficial owner of a corporate entity, you must disclose this information during the account setup process, along with all necessary supporting documentation.

All information provided by you regarding your financial status, residence, or any other matter is accurate and does not contain any material misrepresentations.

You understand and accept the financial risks associated with trading, including the possibility of complete loss of funds. You acknowledge that engaging in such transactions is a suitable investment decision for you. Unless otherwise agreed, you remain the sole beneficial owner of all margin funds transferred under this Agreement, free of any encumbrances except for standard liens applied within clearing systems.

  1. COVENANTS

    You agree to the following commitments:

    • You will maintain and comply with all required legal authorizations, consents, and licenses necessary for your obligations under this Agreement.
    • You will promptly inform us if an Event of Default or a potential default situation arises concerning you or any credit support provider.
    • You will take all reasonable steps to comply with applicable regulations governing this Agreement and related transactions.
    • You will not engage in any actions, such as placing orders, that could create false market impressions or violate regulatory standards. This includes exploiting system inefficiencies such as price delays, off-market pricing, or trading outside permitted hours.
      Additionally, upon request, you will provide any necessary documentation to verify compliance with these commitments or applicable regulations.

14. EVENTS OF DEFAULT

  1. You fail to make a required payment or fulfill an obligation under this Agreement, and this failure persists for more than one business day after notification from us.

  2. You initiate proceedings for bankruptcy, liquidation, dissolution, reorganization, or similar financial restructuring, or seek legal protection from creditors. This includes appointing a trustee, receiver, or similar legal authority over your assets without our consent.

  3. An external party initiates bankruptcy, liquidation, or similar proceedings against you, and such proceedings are either not dismissed within five days or dismissed due to insufficient assets.

  4. You pass away, are declared mentally incapacitated, become insolvent, or are unable to pay debts as they become due. Additionally, if any of your debts become immediately payable under an agreement, legal action is taken against you, or an encumbrancer seizes your assets.

  5. You or a credit support provider, or a legally appointed representative, repudiates or denies any obligations under this Agreement or related guarantees, pledges, or security agreements.

  6. Any representation or warranty made by you in this Agreement or in a Credit Support Document is found to be materially false or misleading at the time it was made.

  7. You or a credit support provider fails to meet obligations under any relevant Credit Support Document.

  8. A Credit Support Document expires or ceases to be valid before you fulfill all obligations under this Agreement, unless we have explicitly agreed otherwise in writing.

  9. A credit support provider provides false or misleading information in relation to a Credit Support Document.

  10. Any of the default events described in clauses 14.2 to 14.4 also apply to a credit support provider.

  11. We determine that an action, event, or circumstance may significantly impact your ability to meet your obligations under this Agreement, leading us to take protective measures.

  12. You fail to disclose your beneficial ownership of multiple accounts with us or your role as a fund manager for other clients.

  13. You exploit market inefficiencies by placing orders at outdated prices, trading outside standard hours, or engaging in other forms of market manipulation.

  14. You trigger an event of default under any other agreement with us.

15. NETTING

  1. CONSEQUENCES OF DEFAULT

    If an Event of Default occurs, we reserve the right to take necessary actions as outlined in this clause. However, in cases where bankruptcy-related defaults (as specified in Clauses 14.2 and 14.3) occur, termination will take effect automatically.

  2. LIQUIDATION DATE

    Upon the occurrence of an Event of Default, we may issue a notice specifying a Liquidation Date, marking the termination and settlement of all outstanding transactions.

  3. AUTOMATIC TERMINATION

    If a Bankruptcy Default occurs, termination is automatic, and liquidation of transactions will proceed immediately without prior notice.

  4. CALCULATION OF LIQUIDATION AMOUNT

    When a Liquidation Date is set:

    • All payment and delivery obligations under affected transactions will be suspended and replaced by a settlement process.
    • We will determine, in the base currency, the net financial impact of terminating each transaction, considering market conditions and associated costs.
    • A final Liquidation Amount will be calculated—positive if owed to us, negative if owed to you.

  5. SETTLEMENT OF LIQUIDATION AMOUNT

    If the Liquidation Amount is positive, you must pay the specified sum to us. If negative, we will remit payment to you. A notification will be issued with details of the settlement.

  6. ADDITIONAL TRANSACTIONS

    In case of liquidation, we reserve the right to also terminate and settle any other outstanding transactions at our discretion.

  7. PAYMENT TERMS

    The Liquidation Amount must be settled by the next business day. If currency conversion is required, the cost will be deducted from the final payment. Any unpaid balance will accrue interest until settled.

  8. CURRENCY & PAYMENT CONVERSIONS

    For calculation purposes, we may convert amounts into the base currency using an appropriate exchange rate at the time of settlement.

  9. RIGHT TO SUSPEND PAYMENTS

    Unless a Liquidation Date has been triggered, we are not obligated to process any scheduled payments if an Event of Default or a potential default situation arises.

  10. ADDITIONAL RIGHTS

    Our rights under this clause are supplementary and do not exclude or limit any other legal or contractual rights we may have.

  11. APPLICATION OF NETTING

    These provisions apply to all transactions entered into or outstanding between us after this Agreement takes effect.

  12. SINGLE AGREEMENT

    This Agreement, including all associated terms an

    18. TERMINATION WITHOUT DEFAULT

    1. TERMINATION

      Unless otherwise required by applicable regulations, either party may terminate this Agreement, along with the associated relationship, by providing a written notice of ten (10) days. However, immediate termination may occur if you breach any provision of this Agreement or in the event of your insolvency.

    2. CONSEQUENCES OF TERMINATION

      Upon termination, all outstanding amounts owed by you to us shall become immediately due, including but not limited to:

      • All unpaid fees, charges, and commissions;
      • Any expenses incurred in connection with the termination of this Agreement;
      • Losses and costs resulting from closing out transactions or fulfilling outstanding obligations made on your behalf.

      Bullstron will adhere to best execution practices in cases where you have not provided specific instructions regarding the closure of your positions.

      Any remaining balance in your trading account will be returned to your original bank account. Alternatively, funds may be transferred to another account under your name upon verification of ownership.

    3. RETENTION OF RIGHTS

      Termination does not affect any pre-existing rights, obligations, or transactions. These will remain governed by this Agreement and its applicable terms until all obligations are fully met.

    19. EXCLUSIONS, LIMITATIONS, AND INDEMNITY

    1. GENERAL LIMITATION OF LIABILITY

      We, along with our directors, officers, employees, and agents, shall not be held responsible for any losses, damages, costs, or expenses arising from negligence, contract breaches, or misrepresentation, except in cases of gross negligence, willful misconduct, or fraud. Additionally, we are not liable for special or consequential damages, including loss of profits, goodwill, or business opportunities.

    2. TAX RESPONSIBILITIES

      We bear no liability for any tax consequences resulting from your transactions.

    3. MARKET VOLATILITY

      Market orders are executed at the prevailing BID/ASK prices. Pending orders, such as Stop Loss and Take Profit, are fulfilled at the market price at execution time. In cases of technical failure or extreme market fluctuations, we reserve the right to modify quotes, decline orders, or provide a new quote, which you may accept or reject.

      We assume no liability for any delays or market changes affecting transaction execution.

    4. LIMITATION OF LIABILITY

      We are not responsible for non-performance caused by circumstances beyond our control, including system failures, cyberattacks, natural disasters, regulatory changes, or third-party failures (such as banks, exchanges, or clearing houses). This Agreement does not exclude or restrict any obligations we may have under applicable regulations.

    5. RESPONSIBILITY FOR TRANSACTIONS

      You are solely responsible for all transactions made through your account using our electronic services. You are fully liable for any resulting financial obligations.

    6. ENTIRE AGREEMENT

      You confirm that you have entered into this Agreement based solely on its stated terms. We are not liable for any representations or assurances outside of this Agreement, except in cases of fraud.

    7. INDEMNIFICATION

      You agree to indemnify us against any liabilities, costs, legal fees, taxes, or losses resulting from your misrepresentation, violation of Agreement terms, or enforcement of our rights.

    20. MISCELLANEOUS

    1. AMENDMENTS

      We reserve the right to modify the terms of this Agreement. If any significant changes are made, we will provide at least ten (10) business days' written notice. Amendments take effect on the date specified in the notice and will not impact existing transactions, orders, or legal rights unless agreed otherwise.

    2. NOTIFICATIONS

      Unless stated otherwise, all official notices, instructions, and communications from us will be sent to the address or contact details you have provided. Similarly, any correspondence from you should be directed to us in writing at the address specified below.

    3. OUR CONTACT INFORMATION

      • Company Name: Bullstron Limited
      • Address: 7 High St, Budleigh Salterton, Devon, United Kingdom
      • Telephone: VIP Clients Only
      • Email: support@bullstroninc.com

    4. You are responsible for informing us immediately of any changes to your contact details.

    5. ELECTRONIC COMMUNICATION

      In compliance with applicable regulations, any communication via electronic signatures, our website, or electronic services will be considered legally binding as if provided in writing. Instructions or orders placed through email or digital platforms will serve as valid proof of intent.

    6. CALL RECORDING

      We may record telephone conversations without prior notice to ensure accurate documentation of transaction terms and other crucial details. These records remain our property and serve as valid evidence for any disputes or verifications.

    7. OUR RECORDS

      Unless proven otherwise, our records serve as evidence of your transactions with us. You acknowledge that such records may be electronic or digital, and you waive any objections regarding their admissibility in legal proceedings.

    8. YOUR RECORDS

      You agree to maintain accurate records in compliance with applicable regulations. Transaction statements can be accessed via our trading platform. You may also request monthly or quarterly statements by contacting our support team.

    9. INVESTOR COMPENSATION FUND

      As a regulated investment firm in Malta, we participate in the Investor Compensation Fund. If we are unable to fulfill our financial obligations, you may be entitled to compensation, up to a maximum of twenty thousand Euros (€20,000) across all claims.

    10. COMPLAINT RESOLUTION

      We have internal procedures for handling complaints fairly and efficiently. You may submit a complaint via letter, email, telephone, or in person. Upon receipt, we will acknowledge your complaint and provide details of our complaint handling process, including referral options to the Malta Financial Services Authority (MFSA), our regulatory body.

    11. THIRD-PARTY RIGHTS

      This Agreement applies to both parties and their respective successors. You may not transfer your rights or obligations under this Agreement without our prior written approval. However, we reserve the right to transfer our rights, obligations, or interests to another party, subject to regulatory requirements.

    12. TIME SENSITIVITY

      Time is a crucial factor in fulfilling all obligations under this Agreement, including executing transactions and meeting contractual commitments.

    13. LEGAL RIGHTS AND REMEDIES

      All rights and remedies in this Agreement are cumulative and do not exclude any rights granted by law. Our failure to enforce any right does not waive our ability to do so in the future.

    14. SET-OFF RIGHTS

      We reserve the right to offset any outstanding amounts you owe against any funds or credits you are entitled to receive. If necessary, we will determine a fair value for contingent or unascertained amounts.

    15. PARTIAL INVALIDITY

      If any provision of this Agreement is found to be invalid or unenforceable under the law, the remaining provisions shall continue to be legally binding and enforceable.

    21. GOVERNING LAW AND JURISDICTION

    1. GOVERNING LAW

      This Agreement shall be governed by and interpreted in accordance with the laws of Malta.

    2. JURISDICTION

      Both parties irrevocably agree that:

      • The courts of Malta shall have jurisdiction over any disputes, claims, or legal proceedings arising from this Agreement, regardless of whether you reside or are domiciled outside Malta. However, this does not prevent us from initiating legal proceedings in other jurisdictions if necessary.
      • You waive any objections to the jurisdiction of the Maltese courts and agree not to contest any legal proceedings on the grounds of inconvenience or lack of jurisdiction.
      • Bullstron reserves the right to pursue legal action in your country of residence or any other competent jurisdiction, in which case Maltese law will still apply.

    3. WAIVER OF IMMUNITY & CONSENT TO ENFORCEMENT

      To the fullest extent permitted by applicable law, you irrevocably waive any claims of immunity, including but not limited to:

      • Sovereign immunity or other legal protections from legal action, court jurisdiction, or asset seizure.
      • Relief from injunctions, specific performance orders, or property recovery actions.
      • Protection against asset attachment, whether before or after judgment.
      • Exemptions from judgment execution or enforcement in any jurisdiction.

      You also consent to any court-ordered relief, including enforcement or execution against your property, regardless of its intended use.

    4. ELECTRONIC COMMUNICATIONS

      In accordance with applicable regulations:

      • Any communication between us via electronic signatures, our website, or electronic services shall be legally binding, equivalent to a written agreement.
      • Orders or instructions submitted via email or other electronic means will be considered valid evidence of the instructions given.